> ## Documentation Index
> Fetch the complete documentation index at: https://docs.latwoodtech.com/llms.txt
> Use this file to discover all available pages before exploring further.

# POSTMORTEM TEMPLATE

# \[Title] — Postmortem

\_Date of incident: YYYY-MM-DD HH:MM UTC. Author: \_\_*. Status: draft / final.*

## TL;DR

One paragraph. What happened, who was affected, how long, what we did.

## Timeline (UTC)

* HH:MM — event
* HH:MM — event

## Impact

* Customers affected:
* Revenue impact:
* Data impact:
* Reputation impact:

## Root cause

Use 5-whys. Be honest. Don't blame people.

## What went right

* What did the system catch?
* What did our processes do well?
* What was faster than expected?

## What went wrong

* What did the system miss?
* What was slower than expected?
* What did we discover during the incident?

## Lucky factors

What saved us that we shouldn't rely on next time?

## Action items

| Item | Owner | Due | Issue |
| - | - | - | - |
| | | | |

## Lessons for the runbooks

* INCIDENT.md update:
* DEPLOY\_ROLLBACK.md update:
* SECRET\_RECOVERY.md update:


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